Job Details

My client, a well know and reputable law firm based in the outskirts of Cardiff are looking to recruit a Management Information Assistant.

MI Assistants are responsible for the collation, verification and distribution of management information for the Personal Injury Departments, both for internal benchmarking and as requested by clients.

Full training will be provided on our Case Management System, Eclipse. Working knowledge of a variety of databases (Access, SQL) would be advantageous.

This function is also responsible for the development and maintenance of the case management system, including all documentation of the case templates. Full training will be provided in order to maintain the documenting and flows for all case templates, performing regular updates as new forms are released to the practice.


As a successful candidate your main responsibilities will include:
• Development of management information reports for our clients, based around Service Level Agreement requirements
• Production of Internal management reports to allow for our internal benchmark standard, PRAGMA, compliance and to facilitate team performance reviews
• Ensure data integrity through the use of reports and liaising with Fee Earners
• Maintain internal databases such as CPD points and contacts
• Assist in the production of company newsletters, tender documents and presentations
• Specific support to end user with regards to the case management system
• Development and maintenance of the case management workflows and system
• Documentation of case management workflows for internal development, training, fee earner and client purposes

If you are a reliable, hardworking and motivated candidate with a keen eye for detail, apply to Tailored Solutions Recruitment! You MUST have over 2 year’s Senior Administration experience.
Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position.

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